Troubleshoot Amazon Fire Stick Setup

If you want a general answer about how to fix a problem with your Firestick, the best thing to do is restart the device, which you can do in the settings or with the remote. You could also try to restart your Wi-Fi router. Many of the most common problems will be solved by doing this.

If nothing on this list works, most problems can be fixed by doing a factory reset, which we’ll talk about later in this article. This means you’ll have to go through the whole setup process again and might have to reinstall any channels or apps you had on your Fire Stick, but it’s the best way to fix problems that won’t go away.

1.   The Screen On My Firestick Is Blank

Turn the Fire Stick back on

If your Amazon Fire Stick only has a blank screen, you should first try turning it off and on again. To do this without going to the settings screen, press and hold the “select” and “play/pause” buttons at the same time for about five seconds.

The Fire TV logo means that the device has shut down and is starting up again. This is also a sign that you can stop pressing the buttons on the controller.

Look At Your Batteries.

If this doesn’t happen and the device doesn’t restart, check to see if the batteries in the remote for your Fire Stick are still good. The remote that works with Alexa uses Bluetooth instead of IR, so it needs strong batteries to work well.

Check the HDMI link.

If the Fire TV device still only shows a blank screen, the last thing you can try is to make sure it is properly connected to the HDMI port on your TV.

You can connect the Amazon Fire Stick to your TV directly, or you can use the short HDMI cable that comes with it if you need more room. Amazon says that you should first try to make sure you’re using the cables that came with your device before trying any other cables. Also, if your TV has more than one HDMI port, you could try a different one.

2. Firestick won’t work

Turn the Fire Stick back on

Like the last time, if a Fire TV device won’t respond, one of the best things to do is to restart it by holding down the “select” and “play/pause” buttons at the same time for a few seconds.

Look at the batteries.

If this doesn’t do anything, check the batteries in your remote. The Alexa remote uses Bluetooth, which uses a bit more power than a regular remote.

Pull the Firestick’s plug.

If your remote has new batteries and the restart button doesn’t work, you can restart the device by unplugging it and letting it sit for a minute before plugging it back in. As the device starts up again after you plug it back in, you should see the Fire TV logo.

3. Sort Out Issues with Screen Mirroring

“Enable Display Mirroring” must be turned on.

Go to your Fire TV settings and click on the “display and sounds” tab. In this part of the settings, you can choose to “Enable Display Mirroring.” Even if this mode isn’t turned on, many devices should still be able to mirror your Fire TV. However, turning this on will make it easier for other devices to find your Fire TV.

Using the same Wi-Fi network

If things still aren’t working, make sure that both your Amazon Fire Stick and the device you want to mirror from are connected to the same WiFi network. Amazon also recommends that the devices be within 30 feet of each other, so moving them closer together can help if the connection isn’t good.

Upgrade your gadgets

Lastly, if either device isn’t up to date, it can cause Fire Stick mirroring problems, so make sure to check for updates on both the Fire TV and your other devices.

4. Problems with Firestick Buffering

If you’re having trouble with your Firestick buffering, there are a few things you can try to see if they help.

Start Up Your Fire TV Stick and Your Wifi Router.

First, if this isn’t a normal problem, you can restart both your Fire TV device and your WiFi router.

Test your speed.

After you’ve let your router restart, run a speed test on another device connected to your WiFi to see if the results are what they should be. The Amazon Fire TV app store also has speed test apps, but we can’t say for sure how accurate they are.

Closer together, the Amazon Fire Stick and Router

If things are still taking a long time to load, the last thing you can try is to put your Amazon Fire Stick and router as close together as possible and get rid of anything in their way.

5. The Fire Stick app won’t work

Reinstall, Restart & Update Software

If your Fire TV apps keep crashing, there are a couple of things you can try. First, you can delete the app and reinstall it. Then, try restarting the device. It might also help to see if there are any software updates for your Amazon Fire Stick in case the problem is caused by the old software.

If you are not aware of reinstalling, you can take help from amz inventor advertising services on amazon. They have details about the right software and how to install them.

Use the Correct Cord and Adapter

Also, make sure you use the power adapter and power cord that came with the device. The Amazon Fire Stick is powered by a USB cable, so you could plug it into a phone charger or even a USB port on your TV, but that’s not a good idea.

Using a third-party power adapter could mean that the Amazon Fire Stick doesn’t get enough power or that it gets power at odd times, which could cause apps to crash or the device to freeze.

Try a reset to factory settings.

A factory reset is the last option. This is at the bottom of the “my Fire TV” settings tab, and it will reset the Amazon Fire Stick completely. This means that you’ll have to set up the Firestick all over again before you can use it.

6. My Fire TV Stick isn’t hooking up

Turn the router back on.

If your Amazon Fire TV Stick can’t connect to your WiFi network, restart your WiFi router as a first step. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, then plug it back in and wait for it to go through its boot-up process. While you wait for this, it wouldn’t hurt to turn off and on your Amazon Fire Stick.

Leave the WiFi Network alone.

If both devices restart and the Firestick still doesn’t connect to the WiFi properly, go to the “Network” page of your Firestick’s settings and press the menu button (the one with three horizontal lines) to forget your network. Sign back into the network to get back online.

Move The Firestick And Router Closer To Each Other.

If the Firestick can’t connect to your WiFi at all, try moving the router and the Firestick closer together and getting rid of any metal objects that might be in the way.

Check If Your Router Is Compatible.

Last, make sure that your Fire TV works with your WiFi router. Since the Firestick can use almost all 5 GHz and 2.4 GHz networks, it’s unlikely that they won’t work together. However, very old routers might have trouble connecting.


These are the top ten six issues that Amazon Fire Stick consumers encounter. But keep in mind that there is a lot of overlap in some of these issues. This manual will assist you in solving the issue. also keep in mind that you might try restarting your WiFi router. By doing this, many of the most prevalent issues will be resolved.


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